Policies

CONTACT INFORMATION


To purchase: 10:00am - 4:00pm (PT) Monday through Friday.
Call us at 250.216.2445 in Victoria.

 

FEEDBACK


Perfect Day wants to hear from you!

If you have any questions or comments about our products and service, or if you want to talk to us about products you like us to carry, please contact us at:

1.250.216.2445 or hello@perfectdaystore.com

 

INSTITUTIONAL PURCHASERS


Please contact us at 1.250.216.2445 or hello@perfectdaystore.com for learn about our discount terms.

PURCHASING FROM PERFECT DAY

Perfect Day products are available for purchase online or by telephone or e-mail.

All prices quoted online at Perfect Day are in Canadian dollars and do not include GST nor PST. All prices are subject to change.  

 

RETURN POLICY AND GUARANTEE

If you are not satisfied with your order, rest assured that we will take care of you.

Some items, such as chewable jewelry, weighted blankets, and personal items including clothing are understandably not returnable.

SEVEN DAYS ON RETURNS

We will accept returns if the product is defective or not suitable. Please inspect your order immediately upon receipt. Please let us know of any problems with your order by phone or email within 7 days of receipt.  

The cost of shipping a returned item is the responsibility of the buyer (unless it is defective) and it must be in a re-salable condition state with all packaging enclosed.  The determination of whether an item is re-salable rests with us. 

 

LIABILITY AND SAFETY

Our products are intended to be used with adult supervision. As parents, you are the best judge of how your child should interact with our products.

Products can be dangerous if not used properly, so carefully follow instructions for use.Products sold are not intended to be used for solo play or to be used without adult supervision. Harm can result if sound judgement and common sense are not used.

Even with proper care and handling, products will wear. To avoid injury, inspect products on a regular basis so the products can be replaced in a timely manner.

Perfect Day assumes no liability or responsibility for any kind of damage, expense, accident or injury to either individuals or property associated with the use of any products sold by Perfect Day.

Any warranty for any product is made by the manufacturer and not Perfect Day.

 

PRODUCT DESCRIPTIONS


In describing our products in our catalogue, we try to be as accurate as possible.

However, Perfect Day does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

If a product offered by Perfect Day itself is not as described, you may return it as specified in our Guarantee.